Thursday, December 01, 2011

Christmas Shopping Day. Robinson's +1, Jusco -10.

So today was our scheduled Christmas Shopping Day.

Schrobbenmaster couldn't come out with us yet again because he's still recovering from his flu. The poor guy is spending the last few days of his holiday in bed. Sigh.

Anyway, Yelleh Belleh and I headed to Robinson's in The Gardens for our shopping. We knew what Mumsy Bumsy had asked for so we headed straight to that department. Holy moley, that item is pricey! But we did receive an RM20 voucher to spend in the same department. What a good decision then, to get similar items from the same department for other people.

Talking about receiving vouchers as a reward for spending a certain amount of money...

One of the things that irritates me about Malaysia are the measly, pathetic excuses for rewards and rebates they have.

"Spend RM300 with your credit card and get an RM10 Coffee Bean voucher!"

Just tell me, won't you, what exactly you can buy with RM10 at Coffee Bean? A small cup of orange juice is what I think.

So if you spend RM900, you get an RM30 Coffee Bean voucher. OMG. You know what? Keep your lame vouchers. As much as I like free things and things that are value for money, this is just insulting.

Another one I saw a few years back:

"Buy 2 Absolut Vodkas and receive RM5 off!"

RM freaking FIVE.
Off bottles which cost RM200 each.

Keep your RM freaking five and leave me my dignity, thanks.


Yelleh Belleh and I managed to get everything we needed, and the two shop assistants at Robinson's were so helpful and patient with us. Robinson's really knows how to train their staff, I can say that for sure.

As opposed to Jusco.

We couldn't find some of the cheaper items in Robinson's so we knew Jusco would be a good bet. Sure enough, we found what we were looking for, but not without some heartache from lazy Jusco staff.

We want to find out if there is more stock of a certain item, so we approach the nearest shop assistant. He says (with a smile, at least) that he doesn't know that section, but the woman in charge should be "over there". Okay, after Robinson's, this service just doesn't cut it. Just look for the woman and bring us to her or vice versa lah. We had to wander off in the general direction of his pointing finger and hope to find that woman.

She turned out to be alright, quite enthusiastic but also unable to help with stock enquiries. So we gave up and chose another design instead.

The cashier was really the one who irritated me. She was talking to a customer in front of me, and after waiting behind him for a bit, I realised that she was actually really just talking to him and not serving him. He was just some other staff member who was discussing an item. I had already looked for the Closed Counter sign, but it wasn't anywhere to be seen, so was I to know that she wasn't serving him as a customer? Could she not see me standing behind him with my items to be purchased? It would have been easy to just point me round to the counter behind her who was really serving customers.

Inefficient, blinkered staff.

But the funniest (in a not-so-funny way) was when we went down the escalator and turned the corner to the next escalator, and nearly bumped into a short Malay shop assistant standing right at the edge of the escalator, staring into space. Yelleh Belleh gave her three huge: "EXCUSE ME"s. But the light never came into her eyes. Even when, going down, I turned back to look at her.

Ah, Jusco. Always good for low blood pressure.

Robinson's, you're the best.

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